正面：空乘服务很好，有礼貌，餐食，饮料服务周到及时，能够为乘客提供必要的帮助！虽然由于客观原因导致起飞晚点近45分钟，但是空乘很好的照顾到乘客的情绪。点赞！ CA936 Sunday, February 15, 2015 19:00 Frankfurt->13:05+1 Shanghai
CA935 Wednesday, March 18, 2015 11:35 Shanghai->17:10 Frankfurt
e-ticket:9xx-xxxxxx9271
CA962 Wednesday, December 17, 2014 14:15 Munich->07:10+1 Beijing
CA1475 Thursday, December 18, 2014 11:25 Beijing->13:30 Wuhan
CA8206 Tuesday, January 20, 2015 20:35 Wuhan->22:25 Beijing
CA961 Wednesday, January 21, 2015 01:45 Beijing->05:05 Munich
e-ticket:9xx-xxxxxx3825
** Z
CA962 Wednesday, December 17, 2014 14:15 Munich->07:10+1 Beijing
CA1475 Thursday, December 18, 2014 11:25 Beijing->13:30 Wuhan
CA8206 Sunday, March 15, 2015 20:35 Wuhan->22:25 Beijing
CA961 Monday, March 16, 2015 01:45 Beijing->05:05 Munich
e-ticket:9xx-xxxxxx3826
正面：总体不错 反面：来和返程均出现包裹未随本机到达的情况. CA4129 Monday, February 09, 2015 08:00 Chongqing->10:30 Beijing
CA931 Monday, February 09, 2015 13:55 Beijing->17:15 Frankfurt
9B3019 Monday, February 09, 2015 22:00 Frankfurt->23:00 Railway Germany
9B3021 Sunday, March 15, 2015 04:00 Railway Germany->05:00 Frankfurt
CA966 Sunday, March 15, 2015 14:05 Frankfurt->06:15+1 Beijing
CA1431 Monday, March 16, 2015 08:30 Beijing->10:55 Chongqing
e-ticket:9xx-xxxxxx2449-50,9xx-xxxxxx2451-52
正面：总体感觉还可以，有些女空乘的服务让人感觉舒服，食物还可以。 反面：有些空乘板着个脸，和谁欠他的一样，这样的空乘让你看了就不舒服，服务态度也一般，最起码的你好都不会说，看着让人心里堵得上，希望国航多多改善空乘的服务，要不越来越多的人会选择汉莎航空公司。 CA936 Thursday, February 12, 2015 19:00 Frankfurt->13:05+1 Shanghai
CA935 Thursday, March 12, 2015 11:35 Shanghai->17:10 Frankfurt
e-ticket:9xx-xxxxxx5275
CA966 Friday, February 13, 2015 14:20 Frankfurt->07:00+1 Beijing
CA1571 Saturday, February 14, 2015 16:20 Beijing->17:40 Qingdao
CA1526 Thursday, March 12, 2015 08:00 Qingdao->09:20 Beijing
CA931 Thursday, March 12, 2015 13:55 Beijing->17:15 Frankfurt
e-ticket:9xx-xxxxxx3156
正面：A340还不错。尤其是不用排队等卫生间。 反面：法兰去上海的A380 人特别多而且座位空间小。娱乐配置根本对不上A380的派头 LH163 Thursday, February 12, 2015 14:15 Leipzig/Halle->15:15 Frankfurt
LH728 Thursday, February 12, 2015 17:55 Frankfurt->11:35+1 Shanghai
LH727 Wednesday, March 11, 2015 23:40 Shanghai->05:10+1 Munich
LH2164 Thursday, March 12, 2015 07:10 Munich->08:10 Leipzig/Halle
e-ticket:2xx-xxxxxx6412
LH3651 Friday, February 13, 2015 14:21 Duesseldorf->15:34 Frankfurt
LH728 Friday, February 13, 2015 17:55 Frankfurt->11:35+1 Shanghai
LH729 Saturday, March 07, 2015 13:50 Shanghai->19:00 Frankfurt
LH3652 Saturday, March 07, 2015 20:25 Frankfurt->21:37 Duesseldorf
e-ticket:2xx-xxxxxx3692
CA966 Sunday, February 15, 2015 14:05 Frankfurt->06:15+1 Beijing
CA931 Monday, March 09, 2015 13:55 Beijing->17:15 Frankfurt
e-ticket:9xx-xxxxxx4976,9xx-xxxxxx4977
正面：swiss航空有冰淇凌哎～起飞晚了为下一班转机的乘客安排的十分周到～汉莎的国际机舱更大，娱乐设施更好一些～ LH23 Sunday, February 08, 2015 15:00 Hamburg->16:10 Frankfurt
LH728 Sunday, February 08, 2015 17:55 Frankfurt->11:35+1 Shanghai
LX189 Monday, March 09, 2015 09:50 Shanghai->15:40 Zurich
LX1054 Monday, March 09, 2015 17:40 Zurich->19:15 Hamburg
e-ticket:2xx-xxxxxx1181
正面：服务质量有明显提高：乘务员微笑待客，华人乘务员增多，餐饮供应充足，两餐中间增加了点心，通过显示屏看到的影视节目可选择性多，内容不陈旧而且很清晰。 反面：在这次航班中带婴幼儿的母亲增多，这就产生了新问题：一方面母亲会有不少困难，另方面婴幼儿的哭喊影响周围乘客的休息。如何解决此问题有待研究。另外，影视节目的音响声音很小，无法调大。 LH722 Thursday, December 11, 2014 19:30 Munich->12:00+1 Beijing
LH723 Wednesday, March 11, 2015 14:00 Beijing->17:35 Munich
e-ticket:2xx-xxxxxx3900,2xx-xxxxxx3901
正面：没有晚点。 反面：转机信息不明确，问好几个人才弄清楚。 CA962 Saturday, February 14, 2015 14:15 Munich->07:10+1 Beijing
CA1605 Sunday, February 15, 2015 10:35 Beijing->11:55 Dalian
CA8901 Friday, March 06, 2015 20:50 Dalian->22:05 Beijing
CA961 Saturday, March 07, 2015 01:45 Beijing->05:05 Munich
e-ticket:9xx-xxxxxx7506
LH2013 Saturday, February 07, 2015 16:25 Duesseldorf->17:35 Munich
LH722 Saturday, February 07, 2015 19:15 Munich->11:45+1 Beijing
OS64 Monday, March 09, 2015 12:20 Beijing->16:00 Vienna
OS155 Monday, March 09, 2015 17:35 Vienna->19:15 Duesseldorf
e-ticket:2xx-xxxxxx5600
正面：挺周到的 LH3617 Friday, February 06, 2015 13:55 Cologne/Bonn->14:50 Frankfurt
LH728 Friday, February 06, 2015 17:55 Frankfurt->11:35+1 Shanghai
LH729 Sunday, March 08, 2015 13:50 Shanghai->19:00 Frankfurt
LH3626 Sunday, March 08, 2015 21:09 Frankfurt->22:05 Cologne/Bonn
e-ticket:2xx-xxxxxx2316
CA962 Friday, February 20, 2015 14:15 Munich->07:10+1 Beijing
CA1321 Saturday, February 21, 2015 09:00 Beijing->11:55 Guangzhou
CA1866 Saturday, March 07, 2015 21:00 Guangzhou->23:15 Shanghai
CA827 Sunday, March 08, 2015 01:15 Shanghai->06:25 Munich
e-ticket:9xx-xxxxxx5808
正面：回程的时候地面服务不错，给免费安排到了能装宝宝摇篮的位置。 反面：宝宝餐订了等于没有订，一般都是供应给有独立作为的宝宝。2岁以下的宝宝只能吃余下的。 LH135 Saturday, February 14, 2015 14:30 Stuttgart->15:20 Frankfurt
LH728 Saturday, February 14, 2015 17:55 Frankfurt->11:35+1 Shanghai
LH729 Friday, March 06, 2015 13:50 Shanghai->19:00 Frankfurt
LH136 Friday, March 06, 2015 21:45 Frankfurt->22:25 Stuttgart
e-ticket:2xx-xxxxxx2345
正面：check-in的柜台把我的第二件行李留在了斯图加特没有发出，但是汉莎的服务柜台很快通过电话帮助进行了处理，行李3天后到达了国内。 反面：汉莎在上海浦东机场的行李挂失合作伙伴东方航空公司的服务有待改进。 LH139 Friday, September 12, 2014 20:10 Stuttgart->21:00 Frankfurt
LH732 Friday, September 12, 2014 22:05 Frankfurt->14:45+1 Shanghai
LH729 Friday, March 06, 2015 13:50 Shanghai->19:00 Frankfurt
LH136 Friday, March 06, 2015 21:45 Frankfurt->22:25 Stuttgart
e-ticket:2xx-xxxxxx2382,2xx-xxxxxx2383
CA962 Saturday, February 14, 2015 14:15 Munich->07:10+1 Beijing
CA1847 Sunday, February 15, 2015 11:00 Beijing->12:50 Nanjing
CA1818 Wednesday, February 18, 2015 11:50 Nanjing->13:50 Beijing
CA961 Sunday, March 08, 2015 01:45 Beijing->05:05 Munich
e-ticket:9xx-xxxxxx9953,9xx-xxxxxx9954
反面： 耳机不好用 鸡肉饭有腥味 LH722 Saturday, February 07, 2015 19:15 Munich->11:45+1 Beijing
LH723 Saturday, March 07, 2015 13:25 Beijing->17:05 Munich
e-ticket:2xx-xxxxxx5618
正面：A380大飞机，很舒适。 反面：取行李很慢 LH728 Friday, February 13, 2015 17:55 Frankfurt->11:35+1 Shanghai
LH729 Sunday, March 08, 2015 13:50 Shanghai->19:00 Frankfurt
9B3019 Sunday, March 08, 2015 22:00 Frankfurt->23:00 Railway Germany
e-ticket:2xx-xxxxxx4917,2xx-xxxxxx4918
LH728 Friday, February 13, 2015 17:55 Frankfurt->11:35+1 Shanghai
LH729 Sunday, March 08, 2015 13:50 Shanghai->19:00 Frankfurt
9B3019 Sunday, March 08, 2015 22:00 Frankfurt->23:00 Railway Germany
e-ticket:2xx-xxxxxx4915,2xx-xxxxxx4916
